Our long-term strategy is to modernize our IT infrastructure to make the University of Puerto Rico a showcase for Unified Communications and a model for other institutions in Puerto Rico. With the E-MetroTel UCx1000 system, we were easily able to migrate to an open SIP-based platform that simplifies our IT network and significantly reduces our operating costs by migrating our Nortel Meridian 1 PBXs. The users continue using their phones - digital, IP and analog - but now get the benefits of integrated UC productivity tools including Unified Messaging, Conferencing and Smartphone client solution. We are very pleased with the performance of the UCX solution.
Víctor Díaz, Director, Office of Information Systems
University of Puerto Rico, Central Administration
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